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10 Quick Tips About Reception
Automation - Greetly Digital
Receptionist
Greetly’s iPad receptionist app has grown rapidly since we launched in late 2014. Thanks to
our clients who have taught us so much over the past few months. This post shares some
tips from our clients about successfully implementing reception automation.
Who uses reception automation?
Tip 1: Reception automation is for almost all offices. When we launched Greetly we
expected it would be used by white-collar offices with between 20 and 100 employees. For
the most part, this has held true. Yet Greetly is also used by much larger offices — as big
as 1,200 employees. Clients include medical offices, government agencies and
manufacturing facilities. Most surprisingly for a startup from Denver, Colorado, our product
is already in use by companies in Australia, India and the United Kingdom.
Setting up your digital receptionist
Tip 2: Make your virtual receptionist kiosk prominent. Architects and interior designers use a
concept called “wayfinding” to guide people without unsightly signage. Before placing your
iPad receptionist, observe how visitors and hosts travel through your office. Place Greetly
where it will attract visitors yet not interfere with employees’ path through the lobby.
Tip 3: KISS — keep it simple stupid. While Greetly offers many customization options, it is
best to start simple. Many visitors will be using a digital receptionist for the first time. The
system is easy-to-use so stick with the basics.
Tip 4: Capture valuable visitor info. Somewhat contradictory to the last tip, if there is visitor
information that will help you run a smarter office, ask for it. This could benefit your
marketing organization, for example, asking visitors to join your CRM database. Or it could
help enhance security, like requiring a detailed reason for visiting.
Tip 5: Help visitors find the restrooms and refreshments. In any reception scenario, it
usually takes a few minutes for the host to arrive in the lobby. Allow visitors to use that time
wisely. Ensure it is clear where the restrooms are. And if possible, make beverages and
light snacks available.
Tip 6: Send notifications that are seen by employees. Greetly’s digital visitor
management solution sends instant employee notifications by your choice of voice call, text
and/or email. This features means employees are notified wherever they are — on their
phone. Take advantage of multiple notifications to help employees are greeted efficiently.
Tip 7: Find or create an inconspicuous place for package deliveries. Package delivery
companies are focused on efficiency. Greetly allows your office to be as efficient when
receiving packages. Find a spot for drivers to leave packages out of sight from other
visitors. Doing so will allow employees to pick up packages at their leisure.
More benefits of a digital visitor
management solution
Tip 8: Get more done. Few offices today have a dedicated receptionist. Instead they rely on
someone to handle multiple jobs. And we all know multitasking does not work. With
reception automation in place, you will have an employee who can work on valuable tasks
to make your office more productive.
Tip 9: Use your extra office space. Some of our clients have already decreased the square
footage dedicated to reception. One has added a conference room and another a snack
room for employees. Consider how additional space could boost productivity or employee
satisfaction.
Tip 10: Analyze the data. A cloud-based visitor log can be invaluable in an evacuation. The
data can also help managers in better times. Determining which employees receive the
most clients is one use. Another is negotiating discounts with the restaurants that deliver
food most often.
Conclusion
Previous articles have covered the many benefits of reception automation. The tips above
will help any office choose an effective digital receptionist for them. And to set it up to
receive the best visitor experience and productivity gains. Learn more at
https://mygreetly.com/.
Originally posted at https://mygreetly.com/reception-automation-tips/

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21 slides19.2K views
How Race, Age and Gender Shape Attitudes Towards Mental Health by ThinkNow, has 21 slides with 38363 views.Mental health has been in the news quite a bit lately. Dozens of U.S. states are currently suing Meta for contributing to the youth mental health crisis by inserting addictive features into their products, while the U.S. Surgeon General is touring the nation to bring awareness to the growing epidemic of loneliness and isolation. The country has endured periods of low national morale, such as in the 1970s when high inflation and the energy crisis worsened public sentiment following the Vietnam War. The current mood, however, feels different. Gallup recently reported that national mental health is at an all-time low, with few bright spots to lift spirits. To better understand how Americans are feeling and their attitudes towards mental health in general, ThinkNow conducted a nationally representative quantitative survey of 1,500 respondents and found some interesting differences among ethnic, age and gender groups. Technology For example, 52% agree that technology and social media have a negative impact on mental health, but when broken out by race, 61% of Whites felt technology had a negative effect, and only 48% of Hispanics thought it did. While technology has helped us keep in touch with friends and family in faraway places, it appears to have degraded our ability to connect in person. Staying connected online is a double-edged sword since the same news feed that brings us pictures of the grandkids and fluffy kittens also feeds us news about the wars in Israel and Ukraine, the dysfunction in Washington, the latest mass shooting and the climate crisis. Hispanics may have a built-in defense against the isolation technology breeds, owing to their large, multigenerational households, strong social support systems, and tendency to use social media to stay connected with relatives abroad. Age and Gender When asked how individuals rate their mental health, men rate it higher than women by 11 percentage points, and Baby Boomers rank it highest at 83%, saying it’s good or excellent vs. 57% of Gen Z saying the same. Gen Z spends the most amount of time on social media, so the notion that social media negatively affects mental health appears to be correlated. Unfortunately, Gen Z is also the generation that’s least comfortable discussing mental health concerns with healthcare professionals. Only 40% of them state they’re comfortable discussing their issues with a professional compared to 60% of Millennials and 65% of Boomers. Race Affects Attitudes As seen in previous research conducted by ThinkNow, Asian Americans lag other groups when it comes to awareness of mental health issues. Twenty-four percent of Asian Americans believe that having a mental health issue is a sign of weakness compared to the 16% average for all groups. Asians are also considerably less likely to be aware of mental health services in their communities (42% vs. 55%) and most likely to seek out information on social media (51% vs. 35%).
How Race, Age and Gender Shape Attitudes Towards Mental HealthHow Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental Health
ThinkNow
21 slides38.4K views
Social Media Marketing Trends 2024 // The Global Indie Insights by Kurio // The Social Media Age(ncy), has 96 slides with 43437 views.A report by thenetworkone and Kurio. The contributing experts and agencies are (in an alphabetical order): Sylwia Rytel, Social Media Supervisor, 180heartbeats + JUNG v MATT (PL), Sharlene Jenner, Vice President - Director of Engagement Strategy, Abelson Taylor (USA), Alex Casanovas, Digital Director, Atrevia (ES), Dora Beilin, Senior Social Strategist, Barrett Hoffher (USA), Min Seo, Campaign Director, Brand New Agency (KR), Deshé M. Gully, Associate Strategist, Day One Agency (USA), Francesca Trevisan, Strategist, Different (IT), Trevor Crossman, CX and Digital Transformation Director; Olivia Hussey, Strategic Planner; Simi Srinarula, Social Media Manager, The Hallway (AUS), James Hebbert, Managing Director, Hylink (CN / UK), Mundy Álvarez, Planning Director; Pedro Rojas, Social Media Manager; Pancho González, CCO, Inbrax (CH), Oana Oprea, Head of Digital Planning, Jam Session Agency (RO), Amy Bottrill, Social Account Director, Launch (UK), Gaby Arriaga, Founder, Leonardo1452 (MX), Shantesh S Row, Creative Director, Liwa (UAE), Rajesh Mehta, Chief Strategy Officer; Dhruv Gaur, Digital Planning Lead; Leonie Mergulhao, Account Supervisor - Social Media & PR, Medulla (IN), Aurelija Plioplytė, Head of Digital & Social, Not Perfect (LI), Daiana Khaidargaliyeva, Account Manager, Osaka Labs (UK / USA), Stefanie Söhnchen, Vice President Digital, PIABO Communications (DE), Elisabeth Winiartati, Managing Consultant, Head of Global Integrated Communications; Lydia Aprina, Account Manager, Integrated Marketing and Communications; Nita Prabowo, Account Manager, Integrated Marketing and Communications; Okhi, Web Developer, PNTR Group (ID), Kei Obusan, Insights Director; Daffi Ranandi, Insights Manager, Radarr (SG), Gautam Reghunath, Co-founder & CEO, Talented (IN), Donagh Humphreys, Head of Social and Digital Innovation, THINKHOUSE (IRE), Sarah Yim, Strategy Director, Zulu Alpha Kilo (CA).
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie Insights
Kurio // The Social Media Age(ncy)
96 slides43.4K views

10 tips for reception automation - Greetly digital receptionist

  • 1. 10 Quick Tips About Reception Automation - Greetly Digital Receptionist Greetly’s iPad receptionist app has grown rapidly since we launched in late 2014. Thanks to our clients who have taught us so much over the past few months. This post shares some tips from our clients about successfully implementing reception automation. Who uses reception automation? Tip 1: Reception automation is for almost all offices. When we launched Greetly we expected it would be used by white-collar offices with between 20 and 100 employees. For the most part, this has held true. Yet Greetly is also used by much larger offices — as big as 1,200 employees. Clients include medical offices, government agencies and manufacturing facilities. Most surprisingly for a startup from Denver, Colorado, our product is already in use by companies in Australia, India and the United Kingdom.
  • 2. Setting up your digital receptionist Tip 2: Make your virtual receptionist kiosk prominent. Architects and interior designers use a concept called “wayfinding” to guide people without unsightly signage. Before placing your iPad receptionist, observe how visitors and hosts travel through your office. Place Greetly where it will attract visitors yet not interfere with employees’ path through the lobby. Tip 3: KISS — keep it simple stupid. While Greetly offers many customization options, it is best to start simple. Many visitors will be using a digital receptionist for the first time. The system is easy-to-use so stick with the basics. Tip 4: Capture valuable visitor info. Somewhat contradictory to the last tip, if there is visitor information that will help you run a smarter office, ask for it. This could benefit your marketing organization, for example, asking visitors to join your CRM database. Or it could help enhance security, like requiring a detailed reason for visiting. Tip 5: Help visitors find the restrooms and refreshments. In any reception scenario, it usually takes a few minutes for the host to arrive in the lobby. Allow visitors to use that time wisely. Ensure it is clear where the restrooms are. And if possible, make beverages and light snacks available. Tip 6: Send notifications that are seen by employees. Greetly’s digital visitor management solution sends instant employee notifications by your choice of voice call, text and/or email. This features means employees are notified wherever they are — on their phone. Take advantage of multiple notifications to help employees are greeted efficiently. Tip 7: Find or create an inconspicuous place for package deliveries. Package delivery companies are focused on efficiency. Greetly allows your office to be as efficient when receiving packages. Find a spot for drivers to leave packages out of sight from other visitors. Doing so will allow employees to pick up packages at their leisure.
  • 3. More benefits of a digital visitor management solution Tip 8: Get more done. Few offices today have a dedicated receptionist. Instead they rely on someone to handle multiple jobs. And we all know multitasking does not work. With reception automation in place, you will have an employee who can work on valuable tasks to make your office more productive. Tip 9: Use your extra office space. Some of our clients have already decreased the square footage dedicated to reception. One has added a conference room and another a snack room for employees. Consider how additional space could boost productivity or employee satisfaction. Tip 10: Analyze the data. A cloud-based visitor log can be invaluable in an evacuation. The data can also help managers in better times. Determining which employees receive the most clients is one use. Another is negotiating discounts with the restaurants that deliver food most often. Conclusion Previous articles have covered the many benefits of reception automation. The tips above will help any office choose an effective digital receptionist for them. And to set it up to receive the best visitor experience and productivity gains. Learn more at https://mygreetly.com/. Originally posted at https://mygreetly.com/reception-automation-tips/